The Role

We are seeking a General Manager to take over day-to-day leadership of our front-of-house operations and serve as the face of the restaurant during service. The GM will be on the floor each evening, leading by example, motivating and mentoring our service team, and ensuring our exacting standards of hospitality are consistently met.

The GM will also serve as the floor sommelier, managing wine service and pairings while driving efficiency, financial performance, and team development. This role requires a high level of operational control and the ability to thrive in a fast-paced, ambitious environment.

Key Responsibilities

Guest Experience: Uphold and elevate our unique style of service — gracious, anticipatory, formal but not stuffy, and highly tailored.

Floor Leadership: Be present for every service, leading the team, handling VIPs, motivating staff, and setting the tone for the dining room.

Sommelier Leadership: Act as floor sommelier, leading beverage service and pairing selections, ensuring wine and beverage knowledge is continuously developed among staff.

Team Management: Oversee a FOH team of ~6–7 servers and support staff. Hire, train, schedule, and mentor with high standards of discipline, consistency, and accountability.

Financial Oversight: Track and manage beverage costs, labor costs, and sales targets. Provide analysis and insights to ownership.

Operational Efficiency: Oversee reservations, guest communications, and compliance with Massachusetts labor laws and health codes in collaboration with ownership and Chef Rachel.

Events: Lead FOH for private events and occasional off-site experiences.

Administration: Handle payroll, POS management, and FOH systems (Toast, Tock).

Candidate Profile

Experience: Minimum 4 years as General Manager (or equivalent leadership role) in fine dining. Michelin- or James Beard–recognized background strongly preferred.

Wine Knowledge: Certification through CMS or WSET strongly preferred; must be confident leading pairings and beverage service.

Skills: Strong financial acumen, detail-oriented, technically adept (Toast & Tock experience a plus).

Leadership: Calm under pressure, thrives on intensity, disciplined, strict but inspiring. Passionate about mentoring and creating structure while leading by example.

Schedule

Wednesday: Admin day

Thursday–Sunday: Daily preparation for and participation in dinner service.

Some seasonal increase in workload during summer Clam Shack weekends

Compensation & Benefits

Salary: Competitive, $75,000–$95,000 base plus performance-based bonus potential.

Benefits: Health insurance, paid time off, dining perks, professional development, and support for wine/beverage education.

Growth & Future Opportunities

Lead FOH operations at one of Boston’s most acclaimed restaurants.

Broader leadership opportunities as the company expands.

Increased community presence as a brand ambassador.

To Apply

Please send your resume and a short note on why Nightshade Noodle Bar’s philosophy inspires you to: alex@nightshadenoodlebar.com

Nightshade Noodle Bar is an acclaimed French and Vietnamese tasting menu restaurant from Chef and Owner Rachel Miller, a 2023 James Beard Award finalist for Outstanding Chef and 2024 and 2025 semifinalist for Best Chef: Northeast. We are seeking a full-time Server/Bartender to join our small, passionate team.

Located in downtown Lynn, Nightshade offers seven to thirty-course blind tasting experiences featuring local and luxury seafood, noodle dishes, unique tropical cocktails and thoughtfully curated wines. The space is known for its lush, moody jungle atmosphere and its creative, high-touch hospitality. The restaurant has earned a 5-star review in The Boston Globe and has been named among The New York Times’ Top 25 Restaurants in Boston for two consecutive years.

Primary Responsibilities

• Deliver a warm, attentive, and deeply personalized dining experience for every guest.

• Maintain a detailed understanding of our daily changing menu and its ingredients.

• Serve as a liaison between guests and the Chef, ensuring that dietary restrictions, special occasions, and guest preferences are communicated and addressed with care.

• Demonstrate expertise in the beverage program, offering thoughtful pairings, describing selections, and confidently selling premium offerings.

• Maintain spotless glassware, linens, and menus. 

Qualifications and Key Competencies

• 3 to 5 years of experience serving and/or bartending in a fine dining or high-end restaurant.

• Experience with Tock and Toast POS systems is preferred.

• Prior experience with rotating wine and spirits lists and comfort selling high-value items.

• Confidence in discussing and studying wine, with the ability to describe the key attributes of major grape varieties and demonstrate a working understanding of classic wine regions and references.

• Unwavering dedication to delivering hospitality that is warm, imaginative, and consistently exceptional.

• Physical ability to stand for long periods, run food, and clear tables efficiently and gracefully.

• Strong situational awareness and the ability to anticipate both guest and team needs.

• Self-motivated learner with pride in mastery and precision.

• Positive, solution-oriented approach to challenges.

• Desire to grow and refine your craft in a high-performing, supportive environment.

• A deep appreciation for the hospitality industry and a strong commitment to professional growth.

Schedule and Compensation

This is a full-time position from Thursday through Sunday. Shifts typically begin at 3:00 p.m. and generally end by 1:00 a.m., with occasional shorter training or project-based shifts on Wednesdays. A typical work week is 34-37 hours.

The restaurant’s average guest check is $350 to $450, and a 20% fee is included in the menu price in place of gratuity. Earning potential varies week to week but rarely dips below $1500/week. NNB operates with a shorter work week to allow our team time to rest and recharge between demanding services.

Please note that this position is intended as primary, full-time employment. We are not currently accepting applicants seeking part-time or secondary work.

To Apply

If this sounds like the right fit, please send:

• A short paragraph about why you would be a great addition to our team

• Your updated résumé

to alex@nightshadenoodlebar.com

We look forward to hearing from you.